Professionalism, Quality, Responsiveness
We suffered a failed water heater yesterday. A plumber who has installed several heaters at our condo complex turned the work down stating that the effort was too much bother and he was busy enough as it was. (There is apparently a lot of effort involved in installing heaters in cramped closets. ). A eater hearer specialist company came first thing this morning but the nice young man who came said that the work was going to be too difficult. He recommended another plumbing company but they were not going to come out until tomorrow, Based on Yelp reviews and 5 stars I called Handy Man Plumbing. They responded right away.. Ishmael and his helper Ryan came and said that the job would be difficult but they were prepared to try it. The price was high but seemed appropriate given the awkwardness of the closet. They did a sterling job! Polite, neat and patient Ishmael and Ryan wrangled the old heater out and installed a very slightly smaller heater. The work took about double the time it would normally take. I am very pleased with the work and Ishmael and Ryan seemed happy with my gesture of appreciation for Work Performed Beyond the Call of Duty. I will definably recommend Handy Plumbing Man to my neighbors at our complex, given we all have the same cramped water heater/furnace closets.