strong backs, and not much experience. But early on we realized an important nuance of moving, and thought it was special. Whether you’re making a residential or commercial move in NYC, a move is a major change. It’s the close of one chapter and the opening of another. It’s exciting, scary, and inspiring. It’s also very, very stressful.
But for us – for the movers – when we pay attention – it can be almost magical. In the script of a life, there are chapters, and then there are the strange little spaces between the chapters. That’s where we spend our days. We’re with you between the chapters. We escort you and your belongings from your old home to your new one, and then we’re gone.
Our aim is to do this with the grace and confidence of a Beatrice leading Dante from the Moon to the Sun, and with the same quirky cuteness of a Rabbit leading Alice to Wonderland. Our standards are absurdly high. But more often than not, we meet them.
When you call Rabbit Moving & Storage
to discuss your moving or storage needs, you are calling a company whose mission is to provide our clients with a level of service they are unlikely to find elsewhere, which is why 93% of our revenue is generated either by repeat business or personal recommendation.
Our goal is simple: reduce as much of the client’s stress as possible.
This objective keeps us in pursuit of the perfect moving experience. Through customer surveys, testimonials, and regular ‘brainstorming’ sessions with our movers, we are reinventing the moving industry.
Exceeding our customers’ expectations by delivering superior quality services is a key to our success. In our commitment to provide the highest level of service, Rabbit Moving & Storage designed a Performance Management program. This quality program monitors the entire relocation process to continually improve the level of service we provide to our customers.
As part of the program, Rabbit Moving & Storage contacts customers for feedback about how we are performing. The feedback is retrieved through written customer satisfaction surveys and telephone conversations, and is used to help us improve the services we provide.
Whether Residential or Commercial Rabbit Moving & Storage offers a full line of moving and packing services to meet your individual moving needs.
These services include:
Trained Relocation Consultant for counsel regarding all moving issues
Trained, professional movers
Clean trucks fully equipped with pads and equipment
Insured and bonded service
Packing and unpacking services
Reasonably priced boxes and packing supplies
Courteous movers and staff
Accommodation of the rules and routines of any community living situation
Stops along the way to deliver and pick up items as necessary
Free, no obligation estimates
We have the resources and experience required to handle virtually any type of move.