A Word From Our Founder:
I started WaterMac in 2013 because I recognized an opportunity to bridge the gap between the past and the future. I saw plumbing systems deteriorating even while plumbing technology advanced, and I felt passionately that I could pair the first-class, personal service of the old-school handyman with modern solutions and technologies. I’m extremely proud to say that over the past eight years that vision has become a reality.
Moving forward we strive to be the premier service provider for residential plumbing, sewage, and HVAC systems in Northern New Jersey – and I look forward to demonstrating our commitment to that goal every time we work with you.
The WaterMac difference.
We know that hiring someone to work in your home can be stressful, and we’re honored for the opportunity to earn your business.
Once you’ve booked your appointment, take a look at our easy estimate checklist so you know exactly what to expect from the moment we start working together.
How to prepare for your virtual estimate:
Check your email for a confirmation and a Zoom link.
When it’s time for the meeting, make sure you’re connected to reliable wi-fi, and your phone has plenty of juice.
Log-in to the meeting. Keep an extra flashlight and a tape measure nearby in case we need it.
Our dedicated technicians guide you step-by-step through the virtual estimate. By the time we’re done, we’ll provide concrete next steps.
Checklist before we arrive at your location:
Make sure the service area is accessible so that we can serve you efficiently.
Before we arrive, you’ll receive a text from your dedicated technician with their ETA, and a phone number in case you need to contact them or reschedule.
Make sure key decision makers are present to explain the situation. If you know the history of your plumbing, heating or sewage needs, it’ll help us pin down the problem and provide the most cost effective solutions.
Our dedicated technicians thoroughly asses your unique needs. By the time they leave you’ll know what the problem is, how much it will cost, and how long it will take to fix it.